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Terms of Service

REV Productions, LLC - Terms of Service

 

1. Introduction

 

Welcome to REV Productions! These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using any of our services, you agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree with any part of these Terms, you may not use our website or services.

 

2. Services Provided

 

REV Productions is a real estate video and photo production company serving the San Diego area. We offer a range of video production services tailored for the real estate industry, including but not limited to property showcase videos, listing photos, aerial drone footage, virtual tours, and video editing services. Our goal is to provide you with high-quality, visually appealing video content to enhance your real estate listings.

 

3. User Eligibility

 

To use our website and services, you must be at least 18 years old and possess the legal authority to enter into these Terms as a user or on behalf of the entity you represent. By using our website and services, you represent and warrant that you meet these eligibility requirements.

 

4. Intellectual Property

 

a. Our Content: All content provided on our website, including text, graphics, logos, images, videos, and audio, is the property of REV Productions and is protected by applicable copyright laws. You may not reproduce, modify, distribute, or otherwise use any of our content without our prior written consent.

 

b. User Content: By submitting any content to REV Productions, including but not limited to images, videos, or other media, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute the content for the purpose of providing our services. You retain all ownership rights to your content.

 

5. Ordering Services

 

a. Service Requests: To order our video production services, please contact us through our website or via the contact information provided. We will respond to your inquiries promptly to discuss your specific requirements.

 

b. Quotes: Once we understand your project's scope, we will provide you with a customized quote. Quotes are valid for a limited period and are subject to change based on project requirements and complexity.

 

6. Payment

 

a. Pricing: Our service prices are subject to change without notice. Please refer to the quote provided for the specific project's pricing details.

 

b. Payment Terms: Payment for our services is due as outlined in the provided quote. We accept various forms of payment, such as credit cards or bank transfers. Payment must be made in full before we commence work on your project.

 

7. Cancellation and Refunds

 

a. Cancellation: If you wish to cancel your project after ordering our services, please notify us as soon as possible. Depending on the project's stage, a cancellation fee may apply.

 

b. Refunds: Since our services are tailored and time-sensitive, we do not offer refunds once work has begun. Refund requests before work commencement will be considered on a case-by-case basis.

 

8. Project Timeline

 

The estimated project timeline will be provided in the quote. However, actual timelines may vary due to factors beyond our control, such as weather conditions for aerial footage or revisions requested by you. We will make every effort to complete your project within a reasonable timeframe. Our estimated video turnaround times are five-seven business days, and three to five business days for photos. 

 

9. Revisions

 

In adherence to our commitment to delivering exceptional service, REV Productions has implemented a policy of a maximum of two rounds of revisions for all projects. We understand the importance of fine-tuning and perfecting your real estate video and photo productions to meet your specific needs. Therefore, after receiving the initial draft, you are entitled to provide feedback and request revisions up to two times. We believe this policy strikes a balance between accommodating your preferences and maintaining an efficient workflow. It ensures that we collaborate closely to achieve the desired outcome while respecting project timelines. 

 

10. Disclaimer of Warranties

 

While we strive to provide the highest quality services, our website and services are provided "as is" without any warranty of any kind, either expressed or implied. REV Productions disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

 

11. Limitation of Liability

 

REV Productions shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use of our website or services. You agree that our total liability to you for any claim, whether in contract, tort, or otherwise, shall not exceed the amount paid by you to us for the specific services giving rise to the claim.

 

12. Modifications to the Terms

 

REV Productions reserves the right to modify these Terms at any time without prior notice. The updated Terms will be posted on our website, and your continued use of our website and services after the modifications constitute your acceptance of the updated Terms.

 

13. Governing Law

 

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

 

14. Contact Us

 

If you have any questions or concerns regarding these Terms or our services, please contact us at:

 

Email: ismail@revvideoproductions.com

 

Thank you for choosing REV Productions!

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